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On Deco And Planning
1) For Wedding Planning, what to expect during our first meet-up?
2) What are our specialties?
3) How does deco & planning work together?
4) What to expect from our wedding planner?
5) Will there be any additional service charge on wedding planning?
6) Is there any special negotiation if client is interested in both our services?
7) What if client requires only either one of the services, what are the charges like?
8) How much should a couple allocate for their wedding?
9) Are our deco prices expensive?
10) What do we mean we deco everything?
11) Are our deco prices negotiable?
12) What is our advice on budget for deco?
13) Do we outsource to other decorators/ florists?
14) How come there are some decorators whom are much cheaper than ours?
15) Will there be any initial meet-up if client is only interested in our deco?
16) Are there any visuals/ pictures available for client’s reference?
17) Do we use fresh or artificial floral?
18) What is the payment like?
19) Is deco important?
20) What are our charges for out-station weddings?
21) How about overseas weddings, what are the charges like?
22) What are the trends of today’s wedding?
23) How soon should a client confirm their dates with us?
24) What are the quiet months for weddings?
25) What are the most popular months for weddings?
26) Do we only deco for weddings?
27) Do we only decorate for hotel venues?
28) Is there any deco surcharge for public holidays?
29) How long do we take to do a set-up?
30) How many weddings can we do for a weekend?
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1) For Wedding Planning, what to expect during our first meet-up?
[FAQ Menu]
Firstly there will be an initial meeting with the couple, understanding what is (are) their vision(s) in their wedding. Some envision having a great time with their friends, some dream of an extravagant wedding, some just don’t know what they’re looking for (now that’s when we’ll help them to ponder on things the couples enjoyed most or in most cases they’re more likely to follow the classic colours of a wedding. (For meet-up on deco enquiry, pls refer to Q#15)
The first initial appointment with clients is complementary, however if client feels that there’s a need to meet up again without any confirmation, there will be a nominal fee of RM 50/hour at any place in KL/ PJ/ Subang area. These charges may be waived from the deco/ planning fee after a confirmation.
2) What are our specialties?[FAQ Menu]
Many find that our deco plays a very dramatic role (if I may use the word) in most of the weddings simply because we’re not just only planners but also a group of designers. We conceptualize themes, composing suitable designs as we plan. After the initial meet up with couples, we already have a mental picture of how things are going to be like, how everything should be, how unique and how very detail/ meticulous everything should be in order to reflect their special theme.
3) How does deco & planning work together?[FAQ Menu]
What we envision in a wedding, we translate it out in reality thru the expression of deco and that is why deco came about very importantly, playing the indispensable supporting role to back our planning/ idea of how the wedding should look like. Without deco, a wedding will be just like any other ‘ordinary’ wedding we so used to attend. That’s why we work hand in hand, almost inseparable.
4) What to expect from our wedding planner?[FAQ Menu]
Excellent working attitude/ friendly/ dedicated/ committed/ attentive listener/ welcomes suggestions & ideas/ sincere/ honest/ non-alcohol drinker/ non-smoker/ punctual/ passionate/ aggressive/ perfectionist/ detailed eye/ patient/ sensitive towards needs/ great PR between families, vendors, relatives/ able to calm all nerves during stress!
Advisable duration for a ‘minimum hiccup’ wedding is between 6 – 8 months, this is to enable you to book your desired date/ venue/ preferred vendors.
Below are four tiers of intensive planning, they are categorized under:
a) Pre-Wedding (PRW)
b) One week before Wedding (OWBW)
c) Wedding Day (WD)
d) Post-Wedding (PTW)
For more details, pls contact our wedding planner. For questions on outstation/ overseas weddings; pls refer to Q#20 & Q#21)
5) Will there be any additional service charge?[FAQ Menu]
In our many years of experience, there are some tasks that many couples endeavor for us to do and sometimes may get us out of focus as to what our first priority are and what are our paid-for tasks we should be executing on your wedding day. Or sometimes there are unforeseen circumstances that popped out unexpectantly, and to avoid any misunderstanding; ask our wedding planner what are some tasks your idle cousins/ professional brothers/ enthusiast sisters or whomever who are so very eager to help out in your wedding (but don’t know what to help in) and maybe they can help you by taking up these workload (& save on your pocket at the same time). But if you need our professional touch to it, a min. fee is applied.
a) Pre-Wedding (PRW)
b) One week before Wedding (OWBW)
c) Wedding Day (WD)
d) Post-Wedding (PTW)
For more details, pls contact our wedding planner. For questions on outstation/ overseas weddings; pls refer to Q#20 & Q#21)
6) Is there any special negotiation if client is interested in both our services?[FAQ Menu]
Yes, we have a special price for clients whom are interested in both our services. For Wedding Planning, our price starts at RM 4,500 onwards with a commitment of having a min. order of RM 10,000.00 deco done by us as well. And if there are any special themes, both the prices may vary.
Note: The above prices are valid in the KL/ PJ & Subang area; for outstation/ overseas weddings; pls refer to Q#20 & Q#21)
7) What if client requires only either one of the services, what are the charges like?[FAQ Menu]
Pls refer to Q#6 or you can contact our wedding planner for more details. For questions on outstation/ overseas weddings; pls refer to Q#20 & Q#21
(For deco budget guidelines, pls refer to Q#12)
(Wonder how many weddings we can do for a weekend? Pls refer to Q#30)
8) How much should a couple allocate for their wedding?[FAQ Menu]
About RM35K and above for 200 pax; for detail breakdown, contact us!..
9) Are our deco prices expensive?[FAQ Menu]
Depending on what you have allocated in your budget for deco. The prices we quote are very reasonable & unbelievably affordable. An example of a conversation between us & a client which happen so commonly:-
Client : How much do you charge if I need you to wrap up the entire ballroom into a cozy warm cocoon of ivory sheer curtains & with fairylights effect behind the curtains?
H2H : RM **,****.
Client : Wow! How come? I thought you can re-use the drapes & fairylights & etc
H2H : Imagine the transformation of the room, not seeing the walls anymore, but it gives you a sense that you’re in an enchanted marquee. Not only your guests will all go wow but also your photographer will have a good time clicking away at all the expensive floral on the tables/ walkway/backdrop/ etc, and other deco stands out against the white washed walls, your lighting technician gets to show off all the amazing effects he has in mind for you, the transformation is so mind-blowing! But what many clients don’t know is that this type deco requires a min. set-up of 8-12 hours with 10 trained staff. After mathematic calculation, per staff would most likely to get RM 80.00 excluding the meals we provide, the rental of linens, the maintenance of the fairylights, our profit??…
(For tips on saving cost, pls refer to Q#17)
10) What do we mean we deco everything? [FAQ Menu]
Our deco are not limited only to draping and fairylights, we also have a team of florists.
11) Are our deco prices negotiable?[FAQ Menu]
Yes, if there is more than one item you wished to be included. (For tips on saving cost, pls refer to Q#17)
12) What is our advice on budget for deco?[FAQ Menu]
Below are some guidelines as to what is the best budget for your deco:-
A. Hotels
For those who hold their wedding in hotels, should allocate about RM 3,500 & above. As most hotel provide the basic already. It depends how extensive of a deco that is required.
B. Church
For Church deco, a basic of RM 3,000 to RM 5,000 would be good.
C. Hall/ Restaurants/ Club House
In many of these venues, many do not provide chair covers & bows, and to add-on other deco here would cost slightly higher, so a good budget would be between RM 5,000.00 to RM 15,000.00.
D. Fancy Restaurants
In a fancy restaurant, since many of these restaurants are blest with rustic interior, beautiful setting, so most of the budget would go to flowers/ backdrop, a budget of RM 3,000 to RM 5,000 would do well.
E. Garden
In a garden setting, where there are tents & platforms required, you may need to deco the tent/ poles will require a higher budget of at least RM 8,000 and above.
F. Dream Weddings/ Theme Weddings
For those who wants one-of-a-kind wedding, and who have thought of swimming against the tide & you have many, many challenging themes which you always dream of, a complete deco for one (1) venue should be at least from RM 30,000 and above. Well, of course the more the better.
Above all these, you can save more if artificial flowers are one of your-don’t-mind-option. (For details on flowers pls refer to Q#17)
(On deco surcharges, pls refer to Q#28)
13) Do we outsource to other decorators/ florists?[FAQ Menu]
No, we do not. We have a group of full time, well trained decorators & talented florists. There are about 20 ppl at count now & still growing.
14) How come there are some decorators whom are much cheaper than ours?[FAQ Menu]
Compare our work; we believe we charge clients accordingly. (Pls refer to Q#9.) I do believe that there are many upcoming decorators mushrooming recently and their charges vary, sometimes not much different from us. Just to let you know that we have a group of full time staffs to give you the support you need.
15) Will there be any initial meet-up if client is only interested in our deco?[FAQ Menu]
We will encourage interested clients to browse thru our web site (which is frequently updated). For enquiries, you can choose to email us at enquiry@gracesilverline.com or call us @ 03-40429112/5. Most communication will be based on email correspondence or via telecommunication. All enquiries will have a quote for the client’s perusal, and if the client is agreeable to the quotation and wish to confirm their dates, they can then make their payment with us. (Pls refer to Q#18 on payments)
After the confirmation, if requested by the client we will go and visit the venue. Any visuals or drawings for the client’s reference will be released after a confirmation deposit.
We welcome couples to visit us at our boutique during office hour (making an appointment with us before coming over is advisable). For location, pls refer to Contact Us page. However, if client is unable to make it during office hour, we can make a special arrangement. First appointment is complementary, and if client feels there’s a need to meet up again without any confirmation, there will be a nominal fee of RM 50/hour at any place in KL/ PJ/ Subang area. These charges may be waived from the deco/ planning fee after a confirmation. Clients are advised to make an advanced appointment with us before coming over to our boutique.
(On Wedding planning meet-up, pls refer to Q#1)
(For queries on visuals, pls refer to Q#16)
16) Are there any visuals/ pictures available for client’s reference?[FAQ Menu]
With much regret, we do not release any visuals/ pictures to clients. This is because; visuals/ pictures are intellectual property of the company.
However, below are two examples of situations where we will be able to release visuals:-
A.
It is a confirmed event with a 50% down payment (On payment, pls refer to Q#18)
B.
If client wish to purchase the visual(s).
17) Do we use fresh or artificial floral?[FAQ Menu]
Flowers plays an important part in most weddings especially in a couple’s budget & according to the budget you have, we will advice accordingly. Below are some examples:-
a) Ceremony in a church
Let say your ceremony is in the mornings (between 8am – 2pm), we’ll suggest to you to use fresh floral as artificial floral will make your guests squirm or flip if they happen “to try” to pluck one or two roses from the arch and finds that it isn’t fresh will end up making unpleasant remarks to you at the end of the mass/ service or worse to other guests as well! God forbid!), to save the embarrassment, fresh floral is a must for morning ceremony. But if your ceremony is in the evening (between 3pm – 6pm), where the sun does not highlight the flowers as much as it is the morning, you can save cost by using artificial floral arrangement for the main entrance but other things such as pew flowers/ altar flowers/ signing table/ unity table will still maintain fresh floral. Will it still look as good? Of course, see for yourselves at our deco galleries.
b) Hotel/ Hall/ Restaurant
As we are so well-accustomed to dinner receptions, in most of the guests’ subconscious minds, what is being registered when everyone arrives; is to fuss about or to check out each another’s attire/ appearance or to catch up. Well, that doesn’t mean deco is not as equally important, it is. Just that they will be so into each other (that most of the time) they can’t tell if that’s fresh floral arrangement or artificial, so always I would suggest for entrance/ walkway, it will be artificial floral. For the guest tables, just go with what the hotel/restaurant has already provided, after all when the food arrives, all of the waiters will put it away. So there’s no point of spending extra on the guests tables. Unless it is a buffet-style serving, a decent beautiful floral arrangement on guest tables creates height and gives an unforgettable experience. This also applies for dome-style serving (and even lazy-Susan serving); see what idea we have for table centerpieces at our deco galleries.
(For deco budgeting guide, pls refer to Q#12)
18) What is the payment like?[FAQ Menu]
For wedding planning, an initial sum of non-refundable deposit of RM 500 is required to book the date of your choice. The 2nd deposit of 50% would be after a string of confirmation on vendors. The final balance will be due either a week before the event or on the event day itself or at that time Heart To Heart Weddings will need your final head count. All deposits will be accredited to your final balance owed.
For deco only, a 50% non-refundable deposit of the overall sum is required to book the date of your choice. And balance to be paid after completion of work on your wedding day.
Any confirmation made verbally and/ (or) through email is NOT VALID if there is no back-up of any deposit. All payments should be made in:
- Cash; OR
- Cheque addressing it to Grace Silverline Craft Co. ; OR
- Through bank transfer; OR
- Credit card facility is available at our sister company - Grace De Batik, Central Market (Bank service charge may be applied)
(For outstation weddings charges, pls refer to Q#20)
(For overseas weddings charges, pls refer to Q#21)
19) Is deco important?[FAQ Menu]
See Q#3
20) What are our charges for out-station weddings?[FAQ Menu]
We require a min. order of RM 30,000 for deco. After all it’s going to be a 3-day out-station trip for 8-10 of our personnel to complete a wedding set-up. This includes one day of set-up, wedding day & one day of clearing. We have been to most of the states in Malaysia, including Sabah. Any visit(s) made to the venue(s) before the wedding day/ lodging/ F&B/ Freight surcharge/ air tickets are borne by the client.
(For payment queries, pls refer to Q#18)
21) How about overseas weddings, what are the charges like?[FAQ Menu]
For overseas weddings, we require a min. order of USD 100,000 for deco. It is a one/two week overseas trip for 10 – 12 of our personnel to complete a wedding set-up. So far, we have traveled to Switzerland & Barcelona for event deco. Any visit(s) made to the venue(s) before the wedding/ event day/ lodging/ F&B/ Freight Surcharge/ air tickets are borne by the client.
(For payment queries, pls refer to Q#18)
22) What are the trends of today’s wedding?[FAQ Menu]
The most common one is the garden theme even though with all the uncertain rainy weathers, garden weddings are still very, very popular & in demand. However, there’s a slight emerging from the executive level that prefers splashes of colours as their wedding theme or some even more daring opt for unique themes for their wedding. Set an appointment with our wedding planner to see from our list of theme weddings you can have for your wedding.
(For deco budgeting guidelines, pls refer to Q#11)
23) How soon should a client confirm their dates with us?[FAQ Menu]
The soonest the couple lock their dates with us the better. This applies especially for the hot date weddings. (When are the hot dates? Pls refer to Q#25)
24) What are the quiet months for a wedding?[FAQ Menu]
Jan, Feb, March, Apr, July, and August. In these months, most vendors are happy to oblige any special request you may have, so getting married in these months are the best but to some these months are also taboo months.
(For tips on saving cost, pls refer to Q#17)
25) What are the most popular months for weddings?[FAQ Menu]
The most popular months for weddings are May, June, September, October, November and December. In these months, if you have not booked your venue & choicest vendor, you are headed for disappointment, so for those who are keen to get married in these good months, you should lock up your dates really early!
(On holiday deco surcharges, pls refer to Q#28)
(For tips on saving cost, pls refer to Q#17)
26) Do we only deco for weddings?[FAQ Menu]
Our deco services are not limited to only weddings; we also deco for special occasions such as, engagements, anniversary, birthday celebration, 21st Birthday parties, house-warming, festive deco. For the corporate events, we cover corporate annual deco, awards night, appreciation dinner, launching & etc. Special request to create an interesting “Proposal” ideas are all welcome.
(For deco budgeting guidelines, pls refer to Q#12)
27) Do we only decorate for hotel venues?[FAQ Menu]
No, we also decorate for venues other than hotels, these includes halls/ house(s)/ club house/ outdoor/ restaurants & etc. (For deco budgeting guidelines, pls refer to Q#12)
28) Is there any deco surcharge for public holidays?[FAQ Menu]
There will not be any surcharges should the order exceeds more than RM 8,000.
29) How long do we take to do a set-up?[FAQ Menu]
Normally, it depends on the amount of deco required, whether or not the hotel releases the ballroom earlier. For simple ceiling treatment, we may require a min. of 4-6 hours. As for the extensive wall treatment, we require a night before the wedding day. But for everyone’s ease of mind, a day before the event for set-up is sufficient. (For examples of situation, pls refer to Q#9)
30) How many weddings can we do for a weekend?[FAQ Menu]
For deco: - This depends on the seasons of weddings & (or) how extensive the deco is/are. For a peak month, we can do up to 3 weddings a day but the set-up day & time are different from the wedding date and for extensive deco weddings, we may only take one at a time or as to how much we can cope. (For deco budgeting guidelines, pls refer to Q#12)
For planning: - Our one & only wedding planner can only accommodate to one wedding at a day!
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